ohmyword43 Review

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Lenox Butler's Pantry
 from TN,  Dec 3, 2011

I love these dishes! When my order came the bottom dinner plate in the box was broken in half. I contacted customer service and they were very helpful! The next day one of my accent plates came out of the microwave and cracked down the middle! (They are supposed to be microwave safe.) Again I contacted customer service and they were so nice and very apologetic (even though it wasn't their fault). I have now received both the dinner plate and accent plates. I am a stickler for good customer service and quite frankly it is getting harder and harder to find. Overstock has set the bar for the way all companies should treat their customers.

  • How did the color on site compare with the actual product? Exactly
  • Please tell us about the quality of the product. Very good quality
  • How accurate was the on site description of the product? Exactly
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