I purchased the Lucca Storage bed because I have a small 1-bedroom condo and I didn't want to give up my King-size mattress. The storage bed would provide usable storage to offset less floor space. The delivery details for this item didn't offer any option to actually bring the item into the house. Since I'm in a 3rd floor condo, this was a concern, but when the dispatcher called to schedule delivery, the guy said the driver would gladly help me get the boxes all the way into my place. The bed arrived within a couple of weeks in 4 large boxes with no damage. Two of the boxes were rather heavy, so the driver wanted to leave them at a loading dock instead of helping me get them in the elevator and up to my condo, but after he made a quick call to his boss, he was informed that he should help me :) Good Stuff: The manufacturer seems to have listened to online reviews because several improvements have been made to the design specific to the reviews I had read. The first few items shown on the instructions I found online were no longer necessary as some of the hardware had already been attached. The gas springs come pre-attached to the rails which simply slide into the headboard and footboard. The instructions were written in perfect English and very easy to follow. It took two of us less than 2 hours to unpack the boxes and completely assemble the bed. That even includes a long pizza-break in the middle. The bed feels very sturdy and I have no concerns over the construction. The slats in the mattress platform seem to provide a good alternative to box springs. The lift-mechanism works very well - even with lots of blankets and pillows on the bed. Bad Stuff: I only have a few small items to note. My mattress is extra-thick which makes it very heavy, so the mattress isn't as easy to lift as a standard mattress. Also, since my bed is a King it is somewhat difficult to reach items stored near the top and center of the storage compartment. I think both of these issues are due to the type of mattress I have and are not due to any flaws with the bed. Overall, I am very happy with my purchase and highly recommend the bed.