Love the bed and overstock service. The bed was delivered fast. There were a few parts missing, but that problem was solved out quickly. You may also have some problems with the hydraulic assembly. Here is what the overstock customer rep suggested for that: 1. Attach the frame to the upright pistons (this is the metal and wood slat piece). It¿s at a 45 degree angle, but not too difficult to do. 2. Put the mattress on the frame while it is in the upright position. 3. Push down with as much force as you can. The pistons should then give. It feels like you¿re going to break the bed, but I assure it won¿t, if the bed does get damaged we will be happy to send replacement parts for you. They have informed me that it should be much easier once you have broken them in as described.