The faucet arrived quickly and is very well packaged --almost like it is a piece of jewelery and looks fabulous in the box... it was all down hill from there. It has no trim plate so if you are replacing an existing three hole configuration you will need to improvise which undermines the sleek appearance. My plumber had to spend over two hours installing it so that it was not sagging -the bargain price is already not such a bargain... The worst part is it feels so flimsy when you use it and every time you pull out the sprayer, it truly feels like it will break off. I would replace it but I figure that will have to happen soon enough.