This was our first purchase from Overstock.com. I have to say it was so easy and uncomplicated. The product arrived promptly and in perfect condition right to my front door. The price we paid was more than half the cost of retail store prices. It is a beautiful piece of art work that becomes the focal point of the room. We basically designed the room around the sink, it was so unique and beautiful. We were worried about the installation because of the unique design but we found it much easier than the conventional sinks and faucets we have installed before. I give this product the highest recommendation.