We purchased this sink after doing a a great deal of research. We recently installed it with our new grantie countertops. The sink appeared to be made well, and it looked nice, However, the bottom racks have plastic feet on them that have left permanent marks on the stainless steel we are unable to remove. Plastic should not damage stainless steel. The surface of the sink scratches very easily, and ours already has several surface scratces on it. Again, we have used no abrasive cleaners or materials. We had an inexpensive stainless steel sink from Home Depot that never scratched at all. We are sorry we paid the extra money, as it's not worth it.