If you thought about purchasing a Kirby, but was turned off by the price, refurbished is the way to go. This is the first refurbished Kirby we purchased and we are more than happy with it. We were skeptical of a refurbished product, but I have been using for over a week now (almost daily) and love the performance and ease of using it. It really is no heavier than our old Hoover upright, but it is a little tricky learning how to attach the accessories, however once you get comfortable with it, it becomes a little easier. The product arrived within the specified timeframe, with all the accessories, the only thing I had to download from online was a User Manual since that did not come with it. It did have a CD for a Sentria model, but it was still helpful. I had to attach the handle which was a breeze-only requiring a snap-in-place piece and a Phillips screwdriver to attach the cord holder. The Kirby is working great and we have noticed and improved look of our carpet and smell of our house. The product and accessories new. The price of a refurbished Kirby is more than reasonable and you still get an outstanding product that holds up to the Kirby name. This product makes me enjoy vacuuming because I know my house is cleaner because of it. We love our "new" Kirby!!!!
- Did the color match the color displayed onsite? Yes
- How is the quality of the product? Outstanding, Great, Excellent!
- Did the description onsite accurately describe the product? Yes