I was surprised with the way the product was shipped: a huge box with lots of bubble wrap and the loose product. No product box...no explanation in 5 languages, no warranty...just the product. It does work fine, however! The only "issue" is that you truly only have room for a small amount of water. An average size coffee cup is not filled at all. We did find that you could add water after the initial amount had flowed through and thereby get a larger quantity of coffee using only one of the K-cups.
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. fine
- How accurate was the on site description of the product? accurate