I love my Keurig, I have 2 of them one at my home and one at my home in Virginia. I love the fact that when I want a cup of coffee, all I have to do is pop in a capsule and there it is. I can have the flavor I want and my husband and guests can choose their favorite... The Keurig is wonderful, I have not had any issues with either of my machines. It is important to follow maintenance suggestions like running just water through once in a while to clean it, and to use bottled water if you have high calcium or lime in your water, but I have not had any issues with deposits or anything. The kids love tea and cocoa they can use this machine for it also! Altogether a good choice.