The tower arrived in 2 separate pieces. Both pieces had defects in the wood (on the top near the glass and on both sides of the bottom). When i contacted Overstock, they said they shipped out replacement parts. A week later, after contacting overstock about the tracking information of the replacement parts, they told me they didn't have replacement parts and that they would refund my money. However, i am stil left with a defective piece of furniture. I actually ordered another wine tower (Same brand different style) and it arrived defective as well.
- How did the color on site compare with the actual product? The wood had several defects in it.
- Please tell us about the quality of the product. Defective
- How accurate was the on site description of the product? not accurate