I don't believe writing an immediate review of certain types of products is informative to potential purchasers. I had an old Hamilton Beach blender that lasted years. I researched customer reviews and (cooking) magazine reviews to finally purchase this blender. Every a.m. I make protein shakes to take to work. I fill up the blender unit w/water and place it in the (dry) sink to clean when I get home. The blade base began to rust. I contacted the company directly and they were kind enough to replace the blade free of charge. Initially they did want to charge me. I communicated with the company that I thought the rubber stopper which is placed between the glass and the blade at the base was flimsy. They did not agree. Well it is a very few months that have passed and the same rusting is happening as well as the rubber is not sealing well. What happens is that the glass jar actually turns/moves during blending process and would loosen if I was to walk away. I have to hold and/or screw the jar back in position or, as what happened this a.m., liquid starts to come out of the bottom. This blender looks nice, starts out okay but then is annoyingly loud, the blade bottom rusts and the base does not stay screwed tight to the point of allowing liquid to leak out. Once I hit the Submit Review button I am purchasing a Hamilton Beach.
- How did the color on site compare with the actual product? Exact
- Please tell us about the quality of the product. Initially impressive, after time - very poor
- How accurate was the on site description of the product? Accurate