Instructions were impossible to follow and the grainy photo-copied pictures worthless. Missing screws, including two critical connectors and the holes they were supposed mate to. In my opinion, correct assembly is above the skill level of many casual homeowners - tower section requires very precise placement or the shelves will not fit properly. Potentially a nice system. If I were these guys, I'd hire a couple people from **** to figure out how to make this easier to assemble. My guess is they have an above average return rate which contributes to the cost. BTW - when you take it out of the box, pay close attention as there is a decent chance you'll need to return it.