I read review after review looking for a sewing machine. Since I was new to sewing, I had no idea of what I really needed, neither did I know anything about picking out a machine. I visited a local sewing shop and was introduced to Janome. From then I researched as much on Janome as I could find. Somehow I stumbled upon this machine (refurbished) at Overstock.com and after reading all the reviews, I knew this was the machine for me. And the fact that it keeps selling out as soon as they get them in is a very good sign that the machine is dependable. I've had it about 2 weeks now and have completed a few pillow cases and a few alterations. I absolutely LOVE my Janome! And even though it says refurbished, it is still NEW to me and works very well. It is very quiet and runs so smoothly. I have not had any issues and look forward to many, many years of sewing! Trust me, if you are new to sewing, this is an awesome machine to invest in.