Wow is all I can say... the thing showed up damaged which sometimes happens when delivering an over weight box via UPS. The first iteration (had to order 2 to replace the beat up piece..) was new in box however, the box looked like it was attacked by George Foreman after confusing it for a chicken leg. There was a deep gouge on several parts and multiple scratches/chipped pieces. Trying to make India customer care understand the issue was very frustrating as they just wanted to send replacement parts. Finally after 4 attempts and a botched RMA on Overstock's part they shipped out a new one. The replacement arrived and the box was damaged too but not as bad. However there are a couple of chipped overlays and corners and a few scratches. Also the replacement did not arrive with black screws, it was sent with brass screws which do not match the black exterior (nice), it also looks like it is a refurbished piece, not new as the box was open and the packages full of hardware were torn open as well.
- How did the color on site compare with the actual product? It's a fake wood scheme, the site made it seem like it was one color (espresso), in fact it uses a fake wood look
- Please tell us about the quality of the product. Wow, first one arrived very damaged and scratched up and only noticed after it was half assembled.
- How accurate was the on site description of the product? fairly accurate besides the wood color...