I was pleasantly surprised to receive my swing so quickly...under a week. The wood is finished nicely & is very heavy. The hardware baggie had come open, so the screws, etc. were loose in the box & caused slight scratching on one piece. Once assembled though, no one would notice. Two of the washers were too small, so needed to run to Home Depot for correct size. One piece across the front was slightly warped & made it difficult to assemble part of it, but once again, it is not noticeable once assembled. I would purchase it again & do recommend it.