I bought this rug because of the reviews. Overstock is awesome and fast with the shipping and remember, the items that they sell are not their own items, but "overstock" from other businesses.... With that being said, PASS ON THIS RUG! I was at Home Depot and saw an outstanding, plush, colorful area rug for less in price and HIGH in quality! I highly suggest going in person looking at the rugs! I sent this rug (and the runner) with NO PROBLEM with Overstock! They have the best Customer Service!