I was surprised by the large number of broken crystals. I didn't discover the broken crystals until after the electrician was paid for installing the fixture (as I was following other reviewers' wise advice to install the crystals AFTER hanging the chandelier). I was advised that new crystals will be arriving from China. If they arrive, though, I will be 100% satisfied. If not, I am in a pickle indeed....and down the electrician's fee for installation. As an aside, I do concur with others that the crystals should be installed post-instAlation. Check them upon arrival, perhaps.
- How did the color on site compare with the actual product? Accurate?
- Please tell us about the quality of the product. Product arrived with 9 broken crystals. I am to,d, though, at replacements are on the way.
- How accurate was the on site description of the product? Accurate.