I bought this for my bedroom and it's absolutely gorgeous, however, it had been crushed in the box so that it was somewhat oval instead of round and the light part of it was off center. I contacted customer service to try to have a replacement sent, but they said it would take about 2 weeks and I already had the electrician scheduled to come install it (as well as do a few other things), So I decided to just live with it being oval. Now, two days after it's been installed, one of the lights isn't working and it's definitely the electrical connection in the arm. It's already installed, so now I have to take it down, ship it back to overstock, and find a new light and have it installed, or choose to live with it being broken. So frustrating to have to deal with this.