The ceiling attachment process was the problem. Their design is terrible. The entire light is held to the ceiling by the two ball shaped screw heads in the canopy. There was no strain relief wire, other than the ground, and that was really too small of a gauge to be useful. The unit is heavy and I did not trust their design to put up in my house. Also, the attachment rod pulled out of the socket when I let go of it. Fortunately, my wife was holding the unit to steady it or a very nice table top would have a chandelier-sized dent in it. The chandelier itself was of good quality and nice appearance, just a lousy attachment design.
- How did the color on site compare with the actual product? Ok
- Please tell us about the quality of the product. The product itself was fine
- How accurate was the on site description of the product? Good