I read all the reviews before I purchased this ottoman. I searched through every store in town and all were over a $100 more than this one. It is better than the pic online. It is nice material, soft, not cheap looking, amost nothing to assemble, basically just unwrapping it! I even moved it from my porch by myself (130lbs skinny girl!), I was very impressed how easy it was to move and put together. The trays were nice, I did receive two with some small imperfections but nothing a little black marker can't easily hide. All the rest of it was in Mint condition. Exactly the meaurements the description said. The most impressive part was I ordered this online Tuesday and it was delivered Thursday.. Wow!! When I read the comment from NJ that got it in 3days I thought CA would take longer, I was wrong, I beat it! =) Great product, you will like it.