We purchased this bed frame without being sure what to expect. However, whenever we've purchased from Overstock in the past, it's been a good experience, so we did not hesitate to do so again. The frame came quickly, and after about 5h of set-up/assembly (1 person), was ready to use. It was well packed, had no scratches, but was missing one piece - one of the feet that goes under the wood slats. However OS customer service was very helpful on IM chat and had three spares sent to us within just a few days (thanks guys!!). One thing that will be helpful to note - if you purchase a memory foam mattress, you need a foundation (kind of a box-spring minus the springs or padding) or else the wooden slats will not hold the squishy mattress up, and it'll look too low - you definitely need a mattress/box spring combo when using this frame. It is NOT a platform bed. For some reason when I purchased it, I thought it might be, but that is another model made by same company. Be sure you want a regular bed frame when you buy this one. It is well-made, does not look cheap, and is beautiful. We've gotten lots of compliments, and it is holding up very well - not crooked, creaky, or worrisome in any way.
- How did the color on site compare with the actual product? Same
- Please tell us about the quality of the product. Excellent
- How accurate was the on site description of the product? Very