I am very pleased with this pillow. It fluffs up immediately when unpacked. Is soft and pliable to conform to whatever height or shape you want. I do not find it flattens out "like a pancake." The cover is substantial and I haven't had any problem with escaping feathers as has been reported by others. I would recommed this pillow to those who prefer a soft pillow and those who may have a neck problem.
- How did the color on site compare with the actual product? Was pure white
- Please tell us about the quality of the product. fine quality
- How accurate was the on site description of the product? good