I was a bit hesitant about purchasing this pillow since there were a number of critical reviews that seemed valid. I did purchase it because the price was reasonable for the description of the pillow. Overall, it is a very nice pillow and so far, I am satisfied with my purchase. I think that it will be difficult to write if it is too stiff or too soft since they are rather subjective terms. However, having said that, I will try anyway. The fabric of the pillow cover itself is very durable and thick-- something I was expecting based on the product description and was happy when I discovered it was true. The pillow itself is full when fluffed. It doesn't take much time to get it fully fluffed but it does deflate quite quickly when you put any pressure on it. I was hoping there would be more fill but it's fine. I sleep with two pillows and it is pretty comfortable.