This was my first purchase from overstock.com. Compared to department stores, prices are unbelievable. The mattress pad is very nice. I both washed and dried it upon receiving it with no issues. THe only "issue" I had was that the brand name is no where to be found (and where there would be an insertion of a product explanation in the plastic bag, it was empty (this might be normal for overstock.com purchases?), but I thought that was odd). But, regardless, it seems to be a great product. I'd definitely recommend it!