I have never ordered furniture online. I went to several furniture stores in my area looking for a storage bench for my bedroom. the don't carry benches in stores and the few they had, was not my color. so, I decided to try ordering. I could not be more happy. the color is true to what you see. it matches my light blue bedroom walls and my curtains. the feel of it is perfect. I look forward in the morning to sit on it to put my jeans and shoes on. very soft and the storage is great for me. I keep my bed sheets in there. And it came in perfect shape.