Had the item not been received damaged, I would have rated excellent. Although its not real wood, it certainly looks real. The refund process was lengthy. Was required to "hold onto" the damaged item for 10 business days to allow for UPS to come inspect the item. Will continue looking for a higher quality item... if none found, will try this one again.
- How did the color on site compare with the actual product? Darker - better match to oak cabinets than pictured.
- Please tell us about the quality of the product. Received with corner damaged. Originally thought it would be REAL wood - but LOOKS real.
- How accurate was the on site description of the product? Good