I had one of these for years and the only reason a replacement was needed is I didn't clean it properly when I last stored it away. I actually bought 2 this time as my place gets super dry so I wanted more moisture. I like that it's quiet and that it only needs refilling once a day. Yes, refilling it can be a pain as the tank has to be removed and lugged to the kitchen, but what little water drips has never been a problem. I've never found cleaning the base or the tank too much of a chore as long as it's done at the frequency instructed. One of the new units stopped working after 3 days of use which surprised me as my first one was a work horse. However, I phoned Holmes (Jarden Store) and they're replacing it at no cost. Only problem is they don't have this model anymore so they're sending a different one. However, if I had to purchase a new one, I'd get another one of these because no matter what you buy, there's always the possibility of one not working.
- How did the color on site compare with the actual product? It was the same
- Please tell us about the quality of the product. good quality
- How accurate was the on site description of the product? Right on target