This is the second time we ordered chairs from Overstock.com. Our first experience was a positive one and after researching all the furniture stores as well as going on line, we decided to do it again. We ordered 3 sets ( total 6 chairs ) and they arrived in less than a week. Assembly was easy, all the necessary parts were included and within a 1/2 hour, we had six beautiful, well constructed, leather chairs. The price was fantastic for the quality. How do I know this???My husband is a salesman for a high-end furniture store.