Do not buy this luggage set. After reading and re-reading reviews, we settled on this Heys 4wd 3 piece set. It is our first time purchasing a hard shell luggage set. The first set came with 1 wheel completely dented in. UPS was blamed and the item was returned; however, it made me nervous that the shell could be dented in like that. The second set arrived and we packed it a few days before our trip. Then in standing up the packed suitcase, the top fixed handle (next to the handle that extends) completely snapped off on one side. Can you imagine what will happen when they are thrown around by the airline?! The bag is full but not ridiculously heavy - and you should be able to pack a bag to capacity. It was a waste of money and here we thought we were purchasing something that was middle ground, spending a little more thinking we would get good quality. It is terrible quality.
- Please tell us about the quality of the product. Terrible