I've owned four different sets of this luggage over the last few years and they by far stand up to the rigors of extensive International travel that I put them through. It's amazing how much stuff you can fit into even the carry-on size, and how easy it is to come in under weight at the airport. The two places these luggage pieces suffer are as follows: 1. The handles eventually won't collapse properly and often fail completely over time. Generally this took months of abuse, but my newest piece was difficult to close right out of the box. 2. There's a section where the zipper to close the luggage overlaps, and part of it is covered by a piece of fabric. On almost evey piece I own, the fabric came undone from one side. On one set, I could see into the luggage and ended up having to glue the fabric back in place. Just to put these areas of improvement into perspective, I do keep buying the same sets of luggage from Heys because they're just so light and otherwise durable. A sticking handle and loose flap of fabric is nothing compared to sections of the exterior cracking and falling apart that I experienced with several competitors. While many people still seem to love them, fabric suitcases are just too impractical for my use. Between rain, snow, rough baggage handlers, etc. nothing stands up to international travel like hard side luggage.
- Would you recommend this to a friend? Yes