adrimb Review

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Rating
Not quite 5 stars
 from Charleston, SC,  Sep 14, 2012

I hate to be the bearer of bad news and ruin the 5 star reputation these chairs have, but I have to speak up considering those 5 stars are what persuaded me to pull the trigger and order. I will agree that they are pretty good quality, but nothing like what people have been speaking of. They aren't SO gorgeous and SO expensive looking. They look like a normal chair for about the price Overstock is selling them for. I know on other furniture sites they're selling for a lot more and I definitely wouldn't pay a penny more for them than I paid on this site, with an additional discount mind you. Most of the reviewers stated the color matched exactly as the photo... I again, disagree. The color definitely reads more tanish brown in the weft of the linen. Based on the reviews I was really looking for a more natural linen color that reads like the photo, a cream-colored beige. Not so. The nailheads are great quality, but the linen does bunch at the seat in some spots... something I hope works itself out as guests start sitting on them. One thing to note is that they come fully assembled which is fantastic... but in this case, the legs are prone to damages in shipping since they don't do much other then a small sleeve of bubble wrap to prevent them from getting smashed. My first order placed, to my surprise, arrived in a DARK charcoal color. What!? that color isn't even offered on the site. Not sure what happened there, but definitely was disappointing. Overstock's customer care was very helpful in fixing the issue. Waited another week for my replacement order, and thankfully they arrived correct, but had some damages.. again, Overstock's customer care corrected the issue and I am waiting on my replacement order for that. The major disappointment is that purchasing these chairs is now taking over a 3 week process..... I really hate to be negative Nancy with these, but I'm compelled to be upfront and honest since most of the reviews make the chairs out to be STUNNING. My standards are high, yes, but I really expected more from these chairs based on the reviews.

  • How did the color on site compare with the actual product? More beige-y brown, then a true natural linen color
  • Please tell us about the quality of the product. Pretty good
  • How accurate was the on site description of the product? fairly accurate
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