I recieved my rug promptly, it was well packaged and we opened it easily. Rolled it right onto the dining room floor and it fit and was soft, it just unrolled and laid flat all by itself except for about the last 2 ins. on the end. I thought in the morning I would lay something heavy on that end to flatten it out but it had flattened itself out overnight! We walked on it in our socks and also barefooted to test its softness and it is so nice to walk on. No noticeable odor at all. For the price this is a deal.