Very soft. Comfortable even on hardwood floors. The quality of this rug is excellent. I have not experienced any problems with shedding. The color is definitely more of a taupe - but is a gray taupe. Exactly what I was looking for. If you are looking for a simple, contemporary rug - not too busy, but not just plain, this is the rug for you. The "cracks" in the rug are a little wider than I expected, but they're great. I LOVE this rug. Overstock again did not disappoint.