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gbinaustin Review

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Rating
Very damaged straight out of the box
 from Austin, TX,  May 11, 2010

This items looks nice in the pictures, and arrived promptly. I had read a number of comments here about chips and dings and severe damage straight out of the box, but thought people were being hyper-picky. I was wrong. There was major damage in one corner (as if it had been dropped and smashed in), many edges were scraped, and there were quite a few good sized chips in the finish in very obvious areas. Because I used to work in a warehouse, I inspected the box for signs of mishandling in delivery but there were none. This item was packaged this way from the factory (it was not a reshipment of someone else's return). Needless to say I returned it and for the most part the people at Overstock were good and helpful on this, but the last guy I spoke with seemed a bit put off that would not say it was shipping damage. One other thing - since there was a lot of damage I could see underneath the finish quite well. There is a lot more MDF in the construction of this than wood, at least under the surfaces. The finish itself has to be entirely artificial (like a sprayed on sheet of thin plastic) and though it looks nice, I think for the money some real wood surfaces would be nice. Still if it weren't damaged I would have kept it, but also would have been disappointed with the construction quality.

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