These boots are great and I get tons of compliments! The size is accurate and so is the color. I got the taupe and they go with everything! However, after I wore them to work for a full day, this weird bump started to develop in the heel. It's as if there was a nail used to hold the heel on and it was pounded in right under the center of the heel pad. I've added a shoe liner to pad it and I still wear them but be warned.