This was my first order at the big O, so at first I was disappointed because the laptop arrived without a charger. I called customer service, and was quickly re-assured that a charger would be shipped as soon as one could be located for me. I received the appropriate charger three days laterr, and am very satisfied with my purchase and customer service!
- How did the image on site compare with the actual product? yes
- Was the product free of any manufacturer defects? yes
- Please tell us about the quality of the product. excellent