I have an OfficeJet 7310 and always wanted to try remanufactured cartridges as the price is about 25% (seemed too good to be true ) of new HP cartridges and there are a number of positive reviews. After installing, the printer kept giving errors for the black cartridge no matter what I did to try to correct. I put in my original working black and continued with the color cartridge which would not align properly after continous attempts. Thinking my printer may have issues, I went to the local store and bent over for new HP cartridges, installed them, and they worked perfectly, no issues. I called Overstock wanting to tell them they may want to reconsider their cartridge supplying assuming I would not get a refund since the product details specifically state this product is not returnable. I was pleasantly surprised when I was immediately given a full credit even though the product cannot be returned. So although I wasted a bit a time, I continue to be a satisfied Overstock customer and will stay away from remanufactured or refilled ink cartridges.
- How accurate was the sizing? Gave error on printer
- Please tell us about the quality of the product. Terrible
- Was the product free of any manufacturer defects? No, did not work.
- Would you recommend this to a friend? No