We received the first sleeping bag and were disappointed to find a rip in the bag. However, Overstock took immediate action to replace the bag at no shipping cost to us and we received the replacement within 2 days. I am VERY impressed with their customer service and will continue to buy from them. The replacement bag was received and no defects and it keeps you sooooo warm in this cold weather.
- How accurate was the sizing? Perfect
- Please tell us about the quality of the product. High quality
- Was the product free of any manufacturer defects? First shipped sleeping bag had rip, replaced on is perfect.