I have a long drop due to a very high box spring. It's been a challenge to find a bed skirt that would go to the floor. This one does the trick. It is easy to install and looks great. The first package came quickly but without the pins to attach it. Overstock was great at communication as they first sought to locate just the pins but then just send me another bed skirt. The process took two weeks but Overstock sent 4 emails during that time keeping me updated on their progress. I usually don't have any problems with the merchandise I purchase from Overstock. It's good to know that they have wonderful customer service when a problem does arise as well.