I decorated my greatroom around this rug and my family and friends love it. It is very unusual and colorful. I am extremely happy with the rug and also the customer service. The first rug I received had three defects in it; but with one call to customer service, a new rug was shipped immediatley. I just shipped the first one back with the shipping label emailed to me and Overstock paid for all the shipping charges. I am happy Overstock stood behind their product and handled the replacement so efficiently and with such a courteous representative.
- How did the color on site compare with the actual product? The website is a very good representation of the actual product.
- Please tell us about the quality of the product. The first rug was defective but it was immediately replaced with a first quality product.
- How accurate was the on site description of the product? The rug is not as thick as I expected but I am very happy with it otherwise.