Not only do I love this rug but the larger rug and the runner. I purchased all three for my bedroom. Everyone loves it. I also have to tell you, I did have a defect in the first large area rug I received but it was replaced and in my home within a week. I can not say enough about how wonderful all the customer service representatives were to me. I spoke with one representative and emailed another and they were both so very helpful and empathic. They did not wait for me to ask for anything, they provided me with wonderful options and allowed me to choose. Absolutely, wonderful. I order from o.co all the time and will continue to do so after receiving such wonderful, caring, professional care. Thank you!!!
- How did the color on site compare with the actual product? Perfectly
- Please tell us about the quality of the product. Outstanding
- How accurate was the on site description of the product? Wonderful