I previously ordered this item and liked it so I ordered another one. When the second order arrived it was not the item ordered at all. Nothing about it was like the throw I ordered. It looked and felt like a large dish towel. It didn't even have fringe. I have searched overstock and can't even find the item they sent. Customer service was very apologetic, sent a return label and gave me a credit towards my next purchase. I still have the inconvenience of printing the label, packaging it up correctly ,finding and taking it to a UPS, then waiting for a refund. According to customer service by the time they got around to sending me the throw they were out of stock so they just took it upon themselves to send something else. As I stated before the item they chose to replace it with was awful and not even on their site. My husband and I both looked for quite a while and there was nothing even similar on overstock.