We've had this toaster oven for a few weeks now and it works just fine for our purposes. Toasting is even with the rack in the middle position, setting the timer is a bit of a gamble, but with time I think we'll get the hang on setting the timer for the appropriate darkness of toast. Only used it for cooking a few times and the results were just fine. Helps to not have to fire up the big oven for a small pan of fries or the like. The baking pan and handy tray handle is quite nice, I always have the problem burning myself removing items from toasters/ovens and this added gadget is great for preventing that. The unit itself is attractive but very tall so measure carefully.