Reluctance to use an on-line service for such things as vanities or lavatories caused me concern and to wait until nearly too late to act. I finally did act by ordering from Overstock.com not one but two of the subject sinks for two bathrroms' remodeling projects. They were not the same size sinks because of physical constraints demanding one to be smaller than the other. I was very pleasantly surpised four days later when the FedEx truck pulled into my driveway with two boxes! Opening each of the boxes revealed excellent packaging and no damage to either one. The expected templates and mounting clips were included so no problem with the shipment could be seen. The sinks are now mounted and look great. Thank you very much for your quick and complete service. And, I could hardly believe that only $2.95 was charged for shipping two heavy items! Thank you Overstock.com for being there. I will not be so reluctant the next time I need to use your services.