I ordered two of these last week and received them yesterday. I opened the box and they were loosely packaged in the box, but the metal was wrapped so nicely as to not scratch, but it was annoying to unravel it, but I'll take that annoyance over scratched furniture. The leather pad leaves a little something to be desired, but if you want to swap it out or even cover it with a different fabric or add more cushion it's very easy to do since the pad velcros onto the chair. the velcro is on the bottom of the pad so you can't see it. I would recommend getting furniture slider or something to put underneath the legs where the glides that are provided go, I would imagine it could scratch wood floor as it left marks on the carpet where we slid the chair in and out. Overall, great value, great quality. I wish I had a use for more than 2!!!
- How did the color on site compare with the actual product? Colors exact
- Please tell us about the quality of the product. Very heavy, sturdy product