It did come in a million pieces but I'm not sure you could ship it any other way. We also didn't have any directions, but we made it through. Some of the lamps were a little bent, but overall in great shape. They sent us extra crystals. Once we hung it and lit it up, it was breathtaking!
- How did the color on site compare with the actual product? Exactly as pictured
- Please tell us about the quality of the product. pretty good quality
- How accurate was the on site description of the product? accurate