Chandelier arrived promptly, well packed, all pieces labeled, in good condition. Some of the "leaf" candle bases were slightly bent in shipping, no problem gently bending them back. Nice quality metal, very sturdy, I wouldn't consider it heavy "wrought" iron - but it is iron. Crystals are glass, very good looking. I echo a few reviews: 1. initial hesitation about the brass, bendable crystal holders. They did look cheap. However, once you put the crystals on, unless you are 6 inches away from the lighting, you wouldn't know and they look great! 2. The mustard gold candle sleeves. Initially, thought they were ugly. However, my dining room is in golds/greens so it actually looks better than those white fake candle things that look like PVC pipe to me. 3. Instructions, or lack there of - everyone made it sound like a nightmare. It was not bad at all and I am terrible with spatial type things. Only a diagram, but it is labeled and all the pieces were bundled and labeled to correspond. The most confusing part was putting on the crystal strands, which I ended up altering to fit how I wanted it to look. I loved that I could use some creativity to suit my taste. Extra crystals and strands included. 4. Short chain was not a problem even with our 9 ft ceilings but that would depend on the height you are hanging. Husband put it up in no time - very basic. One tip, I put on some of the crystals before we hung it, but then added the majority after it was hung - easier to manipulate while hooking it up, and better visual for crystal locations. It looks much more expensive than it is. People can't believe the price I paid! I love it!
- How did the color on site compare with the actual product? Accurate.
- Please tell us about the quality of the product. Very Good - looks more expensive than the price reflects.
- How accurate was the on site description of the product? Very accurate, especially the size- dimensions.