We recieved this chandelier and took it out and almost feinted at the sight of all of the parts, but I launched into it, being the intrepid assempler that I am, and although it took a while, it did go together without a hitch. Well, almost. There was one crystal piece that was broken, and we were short one of the little metal tabs that hold the crystals. i called the phone number in the instructions and got immediate, courteous assistance. They sent the replacements very fast and all is well. It looks great in our dining room - we get lots of complements! The only thing that kept it from getting an Excellent rating was the difficulty of assembly and the broken/missing parts. it should be a Good +.
- How did the color on site compare with the actual product? Exact (it is, after all, clear crystal!)
- Please tell us about the quality of the product. Very good
- How accurate was the on site description of the product? Accurate