I ordered this thinking i was getting a futon bed..... to receive an email a few days later with a reccomendation order for a futon frame.... so i got online to my account thinking why would they reccommend that if i just ordered a full futon bed. WRONG! it is only the mattress..... the picture should NOT show a frame in the picture just simply a matress if that is all you are selling...... the picture is very deceiving. I got online and chatted with a representitave and she tells me that she cannot cancel the order that has not been shipped yet? Just ridiculous i will never buy anything from overstock again!
- How did the color on site compare with the actual product? color was fine
- Please tell us about the quality of the product. quality of the mattress is fine
- How accurate was the on site description of the product? not accurate at all