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2334cab Review

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Rating
Great Product HORRIBLE customer service
 from Jackson, MS,  Feb 15, 2013

First and Last purchase from Overstock. Chandelier arrived with 2 broken parts. Called for them to send replacements. After days of waiting, called to learn they accidentally cancelled the shipping for the replacements. Parts were reordered again. Arrived 5 days later and are broken as well. Their shipping department sent two glass parts in a box with no protective wrapping! Called and was guaranteed replacements would again be overnighted. Still have no replacements. Have never dealt with such a dysfunctional customer department.

  • How did the color on site compare with the actual product? as described
  • Please tell us about the quality of the product. as described
  • How accurate was the on site description of the product? as described
  • Would you recommend this to a friend? No
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